|Customer management and customer metrics|
|Idea and social media management in the financial industry|
Udo Rauber (born 1982) completed his banking apprenticeship as best of state (Bundesland) and studied business administration at Saarland University in Saarbrücken from 2004 to 2008. Focuses of his studies were organization/human resource management, banking management and international management.
During his studies he worked as adviser for private clients at Commerzbank AG. 2008 he changed to the project management of Commerzbank in Frankfurt. As project manager in the central project management department he accompanied the change of brand name and the IT integration of Dresdner Bank. Improving customer orientation across the group is the focus of his current project.
Since 2012 he is external doctoral student at the Chair of Electronic Commerce at Goethe University.